DOD Facilities Service Technician Coordinator

Waipahu, HI

Full Time

Mid Level

INDUSTRIAL SERVICE COORDINATOR – HAWAII REGION

You should work for EST!
If you would enjoy working with a small but mighty global family business in Waipahu, Hawaii and you bring a solid knowledge of electro-mechanical systems, industrial equipment, pumps, motors, VFD’s, plumbing, generators, hydraulics, pneumatics, PLC systems to the table, you should apply… now.

RESPONSIBILITIES AND DETAILS:

Coordinate and schedule repairs, installations, and preventative maintenance for Government customers.
Provide support to service technicians - order parts, verify paperwork, ensure they are prepared for each job, and assist techs with electro-mechanical troubleshooting.
Maintain clear communication with customers and the EST team regarding job status, costs, and scheduling.
Monitor, resolve, and escalate customer complaints.
Assist the regional supervisor in ensuring 100% completion of contractual service obligations, warranty, compliance items and track service performance metrics.
Generate quotes for service, repairs, and installations as needed.
Ability to obtain and maintain access credentials for military bases and other secured facilities.
Minimum 2 years of service coordination or management experience, in industrial or Government/DoD industries background is a plus.
Relocation assistance is available.
Pay depends on experience and skill level.
And yes, great benefits.

JOB REQUIREMENTS:

Hands-on troubleshooting background in mechanical, electrical, plumbing, or electronics systems.
Strong customer service mindset with excellent communication and organizational skills.
Strong computer skills, including Microsoft Office.
Associate or bachelor’s degree preferred—or equivalent combination of education and experience.
Must be fluent in English, both verbal and written.
Must have a valid driver’s license and excellent driving record.
Ability to lift 50 pounds and occasionally up to 100 pounds, work outdoors in various conditions, maneuver around moving machinery, and climb ladders with a 300 lb. weight limit.

OUR COMPANY:

We are an Equal Employment Opportunity (EEO) employer and welcome all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or any other legally protected status.

Visit our website at www.estcos.com to learn more about EST Companies, LLC

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DOD Facilities Service Technician Coordinator

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